Xsolla

I can't make a payment

Making a payment with PayPal

Problems with PayPal payments usually happen because:

  • You may have limits on your PayPal account. In order to lift them, you may need to update your profile with all required information.
  • There is an issue with your funding source. You might need to update your payment sources in PayPal.
  • Our security system flagged the payment as unusual activity. If funds were withdrawn, the transaction will be instantly refunded to your PayPal account. Reach out to our support team so we will be able to verify your payment account.
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Use the 9-digit number toward the bottom of your receipt, like the one underlined in red

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